A simple step by step approach :

1. We study your strategy and propose the best way to evaluate its execution quality level.
2. We have a great team of Mystery Bloggers, using their own private profiles (no fake accounts).
3. They post questions or mentions on the different social networks, websites or platforms.
4. We monitor the answers (public or private) and add this to detailed reports.
5. We compare this to your benchmark and competition.
6. You can check your SLA, the quality of the interactions and your position on the market.